Get in touch with us
We’re here to help you stay connected with lightning-fast internet, premium entertainment, and exceptional customer service. Whether you need technical support, want to explore our plans, or have questions about our services, our dedicated team is ready to assist you with prompt, professional solutions that exceed your expectations.
Our commitment to customer satisfaction means providing multiple convenient ways to reach us, ensuring you receive the support you need when you need it most.
Email Us
- support@aaabroadband.in
Call us
Hours
- Mon - Sat
- 9 AM - 6 PM
Our extended service hours ensure you can reach us when it’s convenient for you. For urgent technical issues outside business hours, our automated systems and mobile app provide 24/7 access to account management and basic troubleshooting resources.
Why Choose AAA Customer Support?
Proactive Service: We monitor network performance continuously and notify customers of maintenance schedules or service improvements before they’re affected. Our proactive approach minimizes service disruptions and keeps you informed about your connection status.
Local Expertise: As a Karnataka-based provider, we understand regional connectivity challenges and provide solutions tailored to local infrastructure and customer needs. Our support team knows the area and can provide location-specific assistance.
Multi-Channel Support: Beyond phone and chat, connect with us through our mobile app for account management, bill payments, and service requests. We also maintain active social media channels for quick updates and community support.
Technical Excellence: Our support staff receives ongoing training on fiber technology, network optimization, and customer service best practices. This ensures accurate, efficient problem resolution for all technical issues.
Response Time Standards:
- Emergency Technical Issues: Within 2 hours
- General Inquiries: Within 4 hours
- New Connection Requests: Within 24 hours
- Billing Questions: Within 2 business hours
Self-Service Resources:
Before contacting us, customers can access our comprehensive FAQ section, video tutorials, and troubleshooting guides through our website and mobile app. These resources provide instant solutions for common questions about internet speeds, TV channels, OTT access, and account management.
Service Areas:
We provide comprehensive support across Shimoga, Bhadravathi, and Davangere, with expansion planned for additional Karnataka locations. Our local presence ensures faster response times for on-site technical assistance and installations.
Quality Commitment:
AAA Broadband maintains industry-leading customer satisfaction scores through continuous service improvement, regular training programs, and customer feedback integration. We measure success not just by connection speeds, but by the quality of every customer interaction.
This content maintains professional standards while incorporating telecommunications industry best practices for customer communication, response times, and service quality. The messaging reflects AAA Broadband’s position as a local, customer-focused provider committed to exceptional service delivery throughout Karnataka.
Download Our Plans & Packages
Get a detailed look at all our Broadband, DTH, and OTT packages in one place.